Dashboard
Agency-wide overview
Provider Roster
Manage EMS provider records
All Providers
| Name | ID / Badge | Cert Level | State Cert # | Total CE Hrs | Status | Actions |
|---|
Credential Tracking
Certification and card expiration status
Credentials
| Provider | Type | Cert / Card # | Issue Date | Expiration | Days Left | Status | Actions |
|---|
Education & Training
Course library, completions, requirements, and CE tracking
CQI Dashboard
Quality metrics — NEMSIS / local protocol standards
Compliance by Section
Compliance Trend
Call Type Breakdown
Top Deficiencies
New CQI Review
NEMSIS-aligned patient care quality review
📋 Call Information
📝 Reviewer Notes & Recommendations
Submitted Reviews
CQI report history
Reports
| PCR # | Date | Call Type | Chief Complaint | Provider | Reviewer | Score | Status | Actions |
|---|
Protocol Management
Upload your local EMS protocols — system adjusts CQI requirements accordingly
📤 Upload Agency Protocols
📄
Click to upload or drag & drop a PDF protocol document
Supported: PDF
⚙️ CQI Item Configuration
Enable / disable items to match your agency's protocols
Settings
Admin configuration
🔐 Admin Password
🏥 Agency Info
🏷️ Provider Levels
Enable the certification levels used by your agency
📋 Credential Tracking
Define which credentials your agency tracks and their expiration rules
Add Custom Credential
🔬 CQI Configuration
📊 Benchmarks
🎯 Scoring System
⚡ Escalation Workflows
🔔 Notification Rules
🎨 Agency Branding
Open Branding Center →
🗑 Data Management
Users
Manage agency users and roles
Organization
Leadership roles and division structure